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Can't see details of private event until say Yes to event

9 years 10 months ago
  • Susan's Avatar
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ISSUE SUMMARY:
If I go to the Pending Inviations list and click on a private event 'Joe's Party' to see the details for the private event, I am told "Error
Sorry, you don't have permission to see this event. Request Invitation".

Bug 1 - I can't view details of private event I am invited to. If I accept the party invitation then I can now view the event
Bug 2 even though I have an invitation for it I am being asked to Request Invitation

STEPS TO REPLICATE:
1 User 1 invites User 2 to a private event 'Keep hidden on list of events'
2 User 2 goes to Pending Invitations
3 User 2 clicks on the event to see more details, but cannot

RESULT "Error. Sorry, you don't have permission to see this event. Request Invitation".
EXPECTED RESULT - can view event details for private Events before you accept them.
BROWSER Chrome

9 years 10 months ago
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Hi, Susan.

Yes, this is correct. But those are not bugs, all is working here as designed.
Private events are private so no one can view them if they are not attendee. Receiving invitation doesn't make you an attendee automatically - so you can't view details unless you respond.

There is no difference (regarding private events) between regular user and user who received invitation. Both of them are not event attendee this can't view it.

Imagine situation:
- you received invitation to a private event
- but you didn't responded
- so you're not on the list
- but you go with invitation saying "I just want to take a look where you invite me"
- answer is "Sorry but you're not on the list" :)

No, you just can't peep private event if you're not attending it. I think that person that sends you invitation should rather describe where she/he invite you.


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9 years 10 months ago
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NB This user HAS been invited to the event, so they shouldn't be shown 'request invitation' - showing that is a bug for me.

Regarding seeing Event Details - this depends on the type of community you have! We have a community that exists offline, and go online to communicate. In our community you would only invite people to a PRIVATE event if you knew them, so you would definitely expect them to be able to see event details before they reply. If you sent them a paper invitation to your party you would put the address on it? You have made the event private so no-one else can see it, just the guests. It is the other site members that the Event Admin doesn't want to view the event, not the people they invited!

- There is a configuration option 'only allow responders to comment in events'. We have this set to 'No' so that non-responders can comment, but now they can't comment for a private party even though we want them to! We find that if someone is saying 'No' to an invitation they want to be able to comment eg "Sorry, but I am already busy that night", because that is more polite.

- If the user has been invited to an event in a private group on Jomsocial they can already view the details before they respond! Group invitations are normally to a broader range of people than private invitations, so I really don't understand why a personal private event has been restricted more than a group one?

- It is also very unfriendly to people if they have been invited to a private party, and when they try to see the invitation they are told 'you do not have permission to view this resource, as if they were trying to see something they shouldn't? You are not going to experience this on Evite!

- And anyway, if you really don't want people to see the address if they say 'No' then you shouldn't put the address on Jomsocial, and you probably shouldn't invite them either! The user could click Yes, view the address, and then click No - and you wouldn't know that they had the address. So it is ridiculous to restrict viewing Event Details to prevent the address being seen by the people invited, because it won't prevent it!!

- As you know, I have lobbied Jomsocial extensively about private events for a long time..... Please consider my opinion on this, as I have quite a lot of experience in this area. I feel it is ridiculous that you can't see the Event Details and comment on a private party you are invited to. Like I say, if you sent your friends an invitation by paper you would include the address. And if you sent them an Evite invitation they would see the details too. So why not on Jomsocial?

- If you don't want to make this a normal feature, then you need to give the site admin a back end option 'allow non responders to view Event Details and comment on event'.

Please escalate this to feature request as our uservoice is used up again. I have been waiting so long for private parties, so now I am really disappointed that they give the guest such an unfriendly message! I cannot live with this unfriendliness as a feature of my site, as my users won't want to post their private parties to their friends via the site if it is like this.

Today I am not in a happy mood. I found SO MANY Confirmed Bugs in the last week and I am wasting a lot of time testing Jomsocial. And some of the features that are 'designed' have been designed wrongly for everyone except developers, in my opinion!! The developers should examine event invitation websites like Evite, Paperless Post for best practice in Events, not just social networks....

But thanks for your prompt response anyway.

9 years 10 months ago
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hi Michal,

Following my long post earlier I have noticed that the user can already see the Event address on the Event list before they have replied to the event....!!

So, as far as I can tell, the only thing you are actually stopping the user from doing before they respond is commenting on the Event. I can't see the point of that?!

If you look at the private Event in the All Events list when it is Pending/before responding, you will also see the 'Request Invitation' button there, even though you have been invited to the party.......

This is as well as the "Sorry, you don't have permission to see this event. Request Invitation" which appears when you try to see Event Details,

9 years 10 months ago
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Hi Michal,

I found another issue with you not allowing the user to see the private event until they accept - the user can't see who invited them to the private party if they can't open the event page, because Event Creator doesn't show on Pending invitations! Would you accept an invitation to a party without knowing who invited you?

Hope you can see there is really no advantage to stopping the user opening the event page to a Private event they were invited to?

thanks

9 years 10 months ago
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Hi, Susan.

But you're able to send text with your invitation. You can write anything you want in message also sign it.
E.g: prntscr.com/7koj1g

Imagine that your site is swingers community (I apologize, I don't intend to offense anyone - JomSocial is often used for sex related communities). And you allow to view details/content of private event without being a event attendee... and event contains explicit content. Isn't it a privacy flaw?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 10 months ago
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I can see what you mean about a sex site, but the user could click Yes and then No after getting the Event details anyway!!! If I was holding a swinging party then I wouldn't put the address on the site in the first place. I would send it to the people coming after they respond.......

But for the rest of us this is a really unfriendly way of treating someone you invited to your private party. I just know I am going to get a lot of complaints about this when I roll out the new JS soon, and people will think there is a problem with our site.

But OK - if you don't want to make it a default behaviour that the person with the invitation can view the private event, then please can you add a site admin back end option 'Allow non responders to open and view Event before responding' as well as the current one 'Allow non responders to comment on event'. I think that will satisfy everyone on this point!

RIght now it feels like I am the major user testing event functionality for Jomsocial!!! (how come I found so many bugs two months after the stable release - maybe these sex sites would like to do some Jomsocial testing instead of me!!!)

Instead of uservoice, when you are re-designing something major like Events I think you should talk to a panel of people who have been active in that area in support and the community, and then you could consult with us about the future features. Instead of me annoying you with 'feature requests' and uservoice ideas about Events we could have a full dialogue about events and then you could plan the future site improvements. It would save you a lot of time. I know you don't decide this, but you put forward a new process for redesigns....

Hoping that my payback for all these Event bug reports might be that someone is listening to my 'feature requests' more than some other feature requests! Events are really, really important to us and I do understand more than some other people do.

Thanks again.

9 years 10 months ago
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Hi, Susan.

You made me laugh :) Sex sites are rather focused on... photos, videos and privacy issues :)
That was just example ;)

I see your point, I really do. But here on support we can't do much about it. The only thing we could do is suggest user voice as we can't push any changes to source code. We don't have much influence on project layout or development. Probably you know what I will say - you should contact with Sinisa. He is the product owner, he decide what features will be implemented.

I agree that you tested events in (all?) possible ways and yo have right in some points. But you know our development policy - "user voice"...

So "in summa" we, on support forum, are just too humble to push any changes in source code so you need to go to higher instance ;)
We could advice some things, help with configuration, accept bug reports, even do some minor hack or customizations... but thats all we can do, we common people from Support Department ;)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Susan
9 years 10 months ago
  • Susan's Avatar
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  • Susan
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Well I am laughing too - our site is about families! So we are restricted on how we can show events due to the sex sites that use Jomsocial! Sure they should have the option to make things really private, but it shouldn't be the default for everyone else!

I have put this request on uservoice (without mentioning the sex sites!). But unfortunately uservoice is too slow for me. In one year when some people have voted maybe it will be done!

9 years 10 months ago
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Hi, Susan.

Did you tried to talk with Sinisa? Please, PM him, share with your ideas and doubts.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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