Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
ISSUE SUMMARY:
Cannot change the header (main pic) for event.
STEPS TO REPLICATE:
1 login frontend as super user
2 EDIT event
3 popup loads
4 select upload photo (if I try to use image from media it says I dont have permission!)
5 no save
RESULT
EXPECTED RESULT Saves first photo upload - but cannot change after that in 'edit'
BROWSER chrome
There is server error that interrupt photo upload:
prntscr.com/6kb8le
Please, contact with your hosting provider and ask for server error log.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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I have attached the error_log from public folder - No log of photo upload fail you mention...
just the password reset problem, which I am waiting for support also.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you