ISSUE SUMMARY:
Hi,
when I want to Download Documents in a Group, it brings an error-message, the the group doesn't exists. Or it takes me to a complete other group.
STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER
Hi, Michael.
Please provide us working administrator credentials.
I can't login to your site backend.
Please, edit your first post and add credentials to corresponding fields.
Hi, Michael.
Are 100% sure they work:
prntscr.com/6kcqdn
Also, please, post your community URL.
Community Url:
www.coaching-park.de/treffpunkt
Backend:
www.coaching-park.de/administrator
Hi, Michael.
You hold a JomSocial PRO license so only ONE domain is supported.
Your supported domain is: wesentlich-sein.de
And you request support for: coaching-park.de. I'm sorry but as it is different domain, support will be not provided for it at the moment.
Unless you change supported domain (need to have valid reason e.g domain name typo)
Please post a domain change request here:
www.jomsocial.com/forum/billing-issues
After your request is accepted, please, update this thread and make sure it has "Pending Support" status.
The supported Domain was changed yesterday an is now www.coaching-park.de
Hi, Michael.
I confirm, you're right. Just please, edit your first post here and make sure that credentials are 100% working. I've tried without luck.
Hi, Micahel.
I uploaded test file here:
domain.de/treffpunkt/groups/viewdiscussion/6-diskussionen-und-statusmeldungen?groupid=5
And download works.
I think that your issue is caused by misconfiguration in menu. In JomSocial toolbar you've set external URL for Group menu item. This may cause issues as wrong URL is created. Menu items that comes after installation should not be touched as they are used for component internal navigation. So, try to fix this menu item and point to all groups.
Hi, Michael.
I fixed menu item. Please, check if you're able to download files from here:
domain.com/treffpunkt/groups/viewdiscussion/3-tipps-zu-den-gruppen?groupid=5
It will work, that NEW uploads will run. But there are already files for download and they won't work.
For example:
domain.com/treffpunkt/groups/viewgroup/i...85debfa73eafcd97.pdf