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No notifications for new group events if created through status box

10 years 2 months ago
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Hi

We are not getting notifications for group events created through the status box. We have implemented the bug fix below, but it does not work. So no email notifications are being created. Also, whilst the event is appearing in the stream of a group member, it isn't showing as a notification on their notifications icon either.

www.jomsocial.com/forum/groups/21987-mai...gh-status-box#112807
NB the developer said the line number was different to the one given

This is urgent as we have users upset that their event hasn't been emailed out.....

You can look at our dev site below to see two events I have created since doing the fix, which didn't trigger notifications.

10 years 2 months ago
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Hi, Susan.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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10 years 2 months ago
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Hi Susan,

could you please provide me FTP access detail. I need to have a look the code at your site for debugging purpose.

you can edit your first post at this topic at put any credential information at site info form

Regards

10 years 2 months ago
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FTP details added for dev5

10 years 2 months ago
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Hi Susan,

could you please provide me administrator access detail for dev5?

I tried all access detail from site info. I cannot find any valid access detail for administrator.

please edit your first past at this topic. and update any credential information at there.

Regards

10 years 2 months ago
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Hi, any news on this please?

10 years 2 months ago
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Hi Susan,

I need dev5 administrator login detail (see prev post). regarding site info, that login detail only for frontend user. cannot use for backend.
I need backend access to make test for code changes.

Regards

10 years 1 month ago
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Can you try now? Urgent as users experiencing this problem on the live site.

10 years 1 month ago
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Hi Susan,

there is no notification because there is error with some SQL, I still looking it from where it come from.
maybe your site got some query modification at jomsocial core? becuase your site still using 3.2.1.5

Regards

10 years 1 month ago
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Hi Susan,

Here the fix:
1. put this new code at /components/com_community/controllers/system.php line 1504,

CEvents::addGroupNotification($event);

2. and turned off this plugin: JEvents - JomSocial Integration, that plugin will make notification broken.
here the error message:
1064 - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'ORDER BY startdate asc' at line 1 SQL=SELECT * from ufe8m_community_events where parent = ORDER BY startdate asc

if you still need that plugin, you can contact JEvents provider for support.

Regards

10 years 1 month ago
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Hi Susan,

how is it going with this issue? i'm sure my fix is correct.

please let me know

Regards

The following user(s) said Thank You: Susan
10 years 1 month ago
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Thanks, we now need to sort out the conflict between jomsocial and jevents.

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