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Some Email Notifications are Blank

11 years 11 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Hello,

Some of the Email Notifications are blank.......

See Below.

For Example:

1) If someone post something in the event... the email notification is blank
2) if someone replies to an entry/comment... the email notification is blank

11 years 11 months ago
Licenses:

Hi, MJay.

It's a valid bug and was already reported to our developers.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 11 months ago
Licenses:

HI. again.

Could you check if this fix works for you?

Make safe copy of this file:

ROOT/omponents/com_community/controllers/system.php

And replace original with attached file.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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11 years 10 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Hey,

What's going on Mike....
It didn't work.

Do you have any updates from the developers?

Let me know.

Thank you,

11 years 10 months ago
Licenses:

Hi, MJay.

Did you upload patched file? I can't see it in modified files in JomSocial Troubleshooting.
Could you upload it again? What is the result? no change or some errors?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 10 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

File Uploaded.
Check it out...

No change.... same thing...

I also noticed that using that file that you sent .. is not generating the notification if someone post something in "your" event...

("*** posted something in your ***** event.")

11 years 10 months ago
Licenses:

Hi, MJay.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 10 months ago
Licenses:

Hi MJay,

please provide me FTP access detail by editing your first post at this topic. and put it under site info form. I need to inspect the code first. seem your issue not related with "reported bug".

Regards,
Albert

Moderators: Piotr Garasiński
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