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Some Email Notifications are Blank

9 years 5 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Hello,

Some of the Email Notifications are blank.......

See Below.

For Example:

1) If someone post something in the event... the email notification is blank
2) if someone replies to an entry/comment... the email notification is blank

9 years 4 months ago
Licenses:

Hi, MJay.

It's a valid bug and was already reported to our developers.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 4 months ago
Licenses:

HI. again.

Could you check if this fix works for you?

Make safe copy of this file:

ROOT/omponents/com_community/controllers/system.php

And replace original with attached file.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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9 years 4 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Hey,

What's going on Mike....
It didn't work.

Do you have any updates from the developers?

Let me know.

Thank you,

9 years 4 months ago
Licenses:

Hi, MJay.

Did you upload patched file? I can't see it in modified files in JomSocial Troubleshooting.
Could you upload it again? What is the result? no change or some errors?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 4 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

File Uploaded.
Check it out...

No change.... same thing...

I also noticed that using that file that you sent .. is not generating the notification if someone post something in "your" event...

("*** posted something in your ***** event.")

9 years 4 months ago
Licenses:

Hi, MJay.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 4 months ago
Licenses:

Hi MJay,

please provide me FTP access detail by editing your first post at this topic. and put it under site info form. I need to inspect the code first. seem your issue not related with "reported bug".

Regards,
Albert

Moderators: Piotr Garasiński
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