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Event description not showing when create new event

12 years 3 weeks ago
  • lee's Avatar
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  • lee
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Hi Guys have an issue with creating a new event after upgrading to the latest version of Jom Social.

When I login to the front end and create a new event there is no description field as you can see form attached image. Also when you click create event you get:

Error Sorry, we cannot find the specified event.

When you click to view you get the same error code. I thought it may be the template so I changed to the default template and I still got the error.

Appreciate you looking into this for me

Cheers
Lee

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12 years 3 weeks ago
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Hi, Lee.

What is your site URL?
I can't reach aggs.school.nz.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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12 years 3 weeks ago
  • lee's Avatar
    Topic Author
  • lee
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  • Posts: 2
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JomSocial Expired

Hi Michal

www.aggs.school.nz

12 years 3 weeks ago
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Hi, Lee.

I know what was wrong. You don't have redirection from aggs.school.nz to www.aggs.school.nz .
So when you enter URL aggs.school.nz you can't reach it.

I saw that in description WYSIWYG editor was not loaded. So I reset it and now it's loaded as expected: prntscr.com/3xxjdg

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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