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Event Aproval Email Notification

10 years 2 months ago
  • anand's Avatar
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  • anand
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JomSocial Active AdAgency Expired Socialize Expired

Hello,

We are using Joomla 2.5.18 & JomSocial 2.8.

We have created events as private access. So, user has to request invitation for event. Thereafter admin has to approve the user's request.

Here my problem is users not getting email notifications after request approved by the administrator.

Please help us ASAP.

Regards,
Anand

10 years 2 months ago
Licenses:

Hi, Anand.

I'm sorry to say that but you use outdated and unsupported version of JomSocial.
Please upgrade to current version which is 3.1.0.4.
It contains a lot of bug fixes, security fixes and improvements.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
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10 years 2 months ago
  • anand's Avatar
    Topic Author
  • anand
  • Offline
  • Junior Boarder
  • Posts: 101
  • Thank you received: 0
Licenses:
JomSocial Active AdAgency Expired Socialize Expired

Hello,

Ok, We are planning to upgrade and checking where and all it is effecting in site. Why because we are using jf_social template for so many extensions. For time being Is there any fix for these issues?
And We have option called "Send e-mail to participants", earlier it was fine. But it's not working now, participants can't able to get this notifications.

And 6 hours ago we have posted one post using linkedin, we didn't get that post in jomsocial activity stream. Why?

Regards,
Anand

10 years 2 months ago
Licenses:

Hi, anand.

The only fixes I could provide you are in upgrade pack... there are no separated hot fix patches for JomSocial version that you sill use.

Let us see if upgrade fix your issues... if not, then we'll investigate to solve them :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 3 weeks ago
Licenses:

Hi, Anand.

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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