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Paid for Ultimate Plan, but no access to additional software

6 years 2 months ago

#185815

Topic Author
David
Offline
Fresh Boarder
Posts: 8
Thank you received: 0

Licenses:

JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

I paid the extra $150 to get the Ultimate Plan, but I cannot access the extra software that comes with it.

6 years 2 months ago

#185840

Pankaj Sharma
Offline
Moderator
Posts: 875
Thank you received: 130

Licenses:

JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
As I can see you had JOMSOCIAL, ISEO and SOCIALIZE Plan active on your account.
Kindly share the purchase details with us on This email address is being protected from spambots. You need JavaScript enabled to view it. and if there is an issue with your plan it will be correct.
Sorry for the inconvenience caused to you.

Regards

6 years 2 months ago

#186014

Topic Author
David
Offline
Fresh Boarder
Posts: 8
Thank you received: 0

Licenses:

JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

What do you want me to share? My credit card statement?

6 years 2 months ago

#186015

Topic Author
David
Offline
Fresh Boarder
Posts: 8
Thank you received: 0

Licenses:

JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

I thought I was supposed to get the Ad Agency software, too!

6 years 2 months ago

#186017

Pankaj Sharma
Offline
Moderator
Posts: 875
Thank you received: 130

Licenses:

JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
If you paid for the ultimate plan, please share the PayPal receipt of payment and issue details on This email address is being protected from spambots. You need JavaScript enabled to view it..
If there any issue your plan it will be corrected, do not worry, just share the details on the email :)

Regards

Moderators: Piotr Garasiński

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