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Refund > no answer

6 years 3 months ago
  • beli's Avatar
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  • beli
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Hello
I have sent a e-mail to billing department for a refund but never got a feedback.
What's the status there?

Thanks
Beli

6 years 3 months ago
Licenses:

HI.

Thank you for contacting us.
I'm sorry but we didn't received it. Could you elaborate here?
Or send me you request at This email address is being protected from spambots. You need JavaScript enabled to view it..

Before you do, please, read our Refund Policy: www.jomsocial.com/refund-policy


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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