License does not work

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License does not work

6 years 3 months ago

#183884

Topic Author
Sindre
Offline
Fresh Boarder
Posts: 1
Thank you received: 0

Licenses:

JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

When I try to register the license for iSeo Pro I found in Jomsocial.com, I get the message "We could not find the license number you entered. Please provide the valid license number. If you don't have it yet, get one here"

6 years 3 months ago

#183885

Michał
Offline
Moderator
Posts: 13447
Thank you received: 3689

Licenses:

HI, Sindre.

Thank you for contacting us.
The reason of rejecting you license number could be as follows:

- your license is registered for other domain than the site you try to enter the key
- your server do not have cURL installed/configured
- allow_url_fopen is set to OFF (should be set to ON)

Please, check if one of them apply to your case.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

Moderators: Piotr Garasiński

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