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Cyber Monday

5 years 2 months ago
  • shaun's Avatar
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  • shaun
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Hello i took advantage of the cyber monday promo. The new products have started downloads set to expire in 365 days but the current downloads are still set at lower periods to expire, can you advice please ? I thought i would get 365 days for all ?

5 years 1 month ago
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HI, Shaun.

Thank you for contacting us.
CyberMonday sale apply to new purchase. So you get NEW licenses.
If you previously had any licenses, they won't be renewed and they subscription will be continued.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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