Support team is available Monday to Friday
From 12AM to 4PM (UTC Time)
Why i didnt received a answer about my refund request?
Also your Request form is still brocken since a week and so i cant use it :-( ..... www.jomsocial.com/component/surveys/1-re...ditsurvey?Itemid=204
We have some restrictions when it comes to refund, you can read our policy at www.jomsocial.com/refund-policy .
Please let us know your reason for asking refund . We are only able to accept your request if you encounter any unfix-able issues that cannot be resolved by us or if our software does not have any features that we advertise in the features list.
Hope your issue is solvable though, then our support team can sort things out for you swiftly.
MW2017 wrote: Hello,
the reason is: i have found the login details for my old account and i don't need two licenses for one project.
many thanks and best regards,