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Guru Pro problem with sale lessons

7 years 3 months ago
Licenses:
JomSocial Expired

Hello i have jomsocial and guru it worked fine but now some customers reports me for a problem ( them can't buy a lessons )



Please help me asap!!!

Attachments:
7 years 3 months ago
Licenses:

Hi, Nazar.

Thank you for contacting us.
It seem that your subscription for both Guru and JomSocial expired.
Thus your access to support was suspended.
Please, consider to renew your subscription so we could provide you with real support.
All renewals are discounted - JomSocial -335 and Guru -22% ;)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 3 months ago
Licenses:
JomSocial Expired

Hello! Yes i understand that my subscription for Guru and JomSocial has expired. Does that mean, that if subscription is expired the program will not working?

7 years 3 months ago
Licenses:

Hi, Nazar.

NO, it will work and will keep all features.
No changes or limitations in extension are applied.
Just access to technical Support forum and downloads are suspended.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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