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Did I need to buy both?

7 years 4 months ago
  • Skyler's Avatar
    Topic Author
  • Skyler
  • Offline
  • Fresh Boarder
  • Posts: 26
  • Thank you received: 0
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Expired

I spend $149 on both standard and pro
do I need both for one website?
basically I renewed by license on standard and then also decided i wanted the feature of pro
could i not have just bought pro?
Maybe it is fine, I just didn't want to spend what I wouldn't need to.
Thanks

7 years 4 months ago
Licenses:

HI, Skyler.

Thank you for contacting us.
If you have one site... then you need just one. I would rather use PRO than Standard. You don't need both.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 4 months ago
  • Skyler's Avatar
    Topic Author
  • Skyler
  • Offline
  • Fresh Boarder
  • Posts: 26
  • Thank you received: 0
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Expired

can I get a refund on the standard then? :)

7 years 4 months ago
Licenses:

HI, Skyler.

Yes, I've issued a refund ;)
Let me know if there's anything else I can do for you. I'm happy to help.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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