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I bought a license but lost the downloaded files

7 years 5 months ago
Licenses:
JomSocial Expired

The license was purchased at glavtorg.net and expired 280 days ago. With this license, I never took, because I did not work posts. The project had to do to another CMS. Now I want to try again, but the downloaded files can not be found.

7 years 5 months ago
Licenses:

HI, Andrej.

Thank you for contacting us.
After your subscription expired access to download section was suspended for your account.
We don't host outdated versions that was available for user at the moment when his subscription was valid.
I'm sorry but you'll need to renew your subscription in order to download latest version of JomSocial.

But there is a good news regarding this - renewals are discounted -33% so you don't have to pay full price again :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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