Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Our Sales and Billing department is available from Monday - Friday, 00:00 - 14:00 (UTC). Sales & Billing response may be delayed during weekends.

Bug Purchasing Jomsocial With Credit Card

7 years 7 months ago
  • James's Avatar
    Topic Author
  • James
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active

Hello I was trying Jomsocial Pro

When I try to make payment after entering my credit card information I am redirected to the cart and I get an error message:
The value XXXX is invalid according to its datatype 'AnetApi/xml/v1/schema/AnetApiSchema.xsd:cardCode'
I already tried a few times. Re-entering my card info and everytime I get the same error.

Thanks,

7 years 7 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi James,

Thank you very much for interest on our product :)

We just tested this issue, and everything is working fine, can you try again, please?

Best Regards
Dimas

7 years 7 months ago
  • James's Avatar
    Topic Author
  • James
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active

Hi Dimas,

It's still doesn't seem to work. I re-enter credit card info and click "Pay Now" but just redirects to cart with the same error

The value XXXX is invalid according to its datatype 'AnetApi/xml/v1/schema/AnetApiSchema.xsd:cardCode'

I've attached a screenshot

I hope it is not actually charging my card each time I try unsuccessfully.

Attachments:
7 years 7 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi James,

Ehm weird, i am not sure this is caused by your number or not, since we tested it and works fine. Please try :

- remove your cards or use another email to purchase
- do you have another options to pay jomsocial? maybe use paypal

thank you

7 years 7 months ago
  • James's Avatar
    Topic Author
  • James
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active

When I try to process the order through paypal when i login I get this message from paypal saying it cannot complete the purchases.
Not sure what's going on here.

Attachments:
7 years 7 months ago
  • Paul's Avatar
  • Paul
  • Visitor
  • Thank you received: 0
Licenses:

Hi James,

Sorry for all the issues you are having, I have emailed you directly with the solution. Please reply back by email please and not in this support post.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW