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How do I get the purchased goods?

3 years 9 months ago
JomSocial Active

I do not know English, typing through google translator. Renew your license a few days ago, but no link my account. What to do?

3 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0


Your account already expired 50 days ago, please you click renew to extend your account and you can download the package then :)

thank you

3 years 9 months ago
JomSocial Active

Forgot to attach, payment has been made.

3 years 9 months ago

Hi, Vladislav.

Thank you for contacting us.
I found your order in our records.
Somehow your license wasn't renewed so I issued new one for you.
Please, login here: it should be available tehre.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Владислав
Moderators: Piotr Garasiński
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