Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Our Sales and Billing department is available from Monday - Friday, 00:00 - 14:00 (UTC). Sales & Billing response may be delayed during weekends.

Supported Domain

6 years 3 weeks ago
Licenses:
JomSocial Active

Could you please swop out my supported domain within my account? I've tried and it won't let me mod the main one. The current domain is a test domain and neither domains are where the final site / community will be launched, but for now would like to have the 2 listed changed.

Warning: Spoiler! [ Click to expand ]


Thank you.

6 years 3 weeks ago
Licenses:

Hi.

Thank you for contacting us.
Could you unlock access to your new domain - it's locked for Poland.
I need to see your site before domain change.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
5 years 11 months ago
Licenses:
JomSocial Active

sorry, never did reply here but did actually unblock Poland.

Have sinced moved to new domain, I"ll try to find way to PM or email you.. don't like replying here as I never know if these support posts are viewable to any jomsocial subscriber

5 years 11 months ago
Licenses:

HI.

Done.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW