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Account Change for Domain

7 years 10 months ago
  • Teresa's Avatar
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  • Teresa
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  • Posts: 2
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I am new to you

I bought the Standard version under the7thhappiness.com.
Now the website is moved to theseventhhappiness.com

theseventhhappiness,com (CAN YOU CORRECT THE ACCOUNT TO SHOW THIS.)

I just downloaded your 4.2 version, and EVENTS DO NOT LINK ANYMORE.

WHY.? DO I HAVE TO PAY ANYTHING?

Teresa

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7 years 10 months ago
Licenses:

Hi, Teresa.

Thank you for contacting us.
I noticed that you already reported this issue 3 times ^^
Dimas is working on solving your issue here: www.jomsocial.com/forum/installation/339...after-upgrade-to-4-2
I hope it will be fixed really soon.
It looks like a redirection issue. No, you don't have to pay anything - you hold and active subscription what means we'll support you in any issue for next 6 months ;) As for supported domain change - I'll handle this in your original thread here: www.jomsocial.com/forum/billing-issues/3...nsfer-domain-support

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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