Hello,
I dont know where I have to post this. When this is the wrong way to post this please move it to the right way.
One day before I buy Joomsocial I ask in the Forum that JFBC is given in the product pro version too.
Dimas tells me in this topic www.jomsocial.com/forum/pre-sales-questi...some-question#163345 that JFBC is in the pro version of Joomsocial. Now Michal say me in this topic : www.jomsocial.com/forum/facebook-connect...l-failed-hard#163403 that i have to buy JFBC. Now i feeling detucted. I was very happy with Joomsocial but this is not ok for me. Can you explain me what I can do now ?
My options are: 1. You can give me JFBC for free and i am happy ( that is for me the best way)
2. I can take my money back guarantee

Hi, Henning.

I'm sorry that you ware misguided. We can't offer you JFBC as it belongs to other company.
Dimas just misunderstand you and promised impossible.
Sure it's our fault.
I assign our Billing Department staff to give you a refund.

Ok then i get the refund. When it is to your advantage , you can give me some money for JFBC then you dont have to lose all the money on me... but do it how its better for your company...

Hi Henning,

I'm Paul and your post has come to my attention. I am very sorry for our team member Dimas giving you the wrong advice but i would like to fix this for you and also have you stay with us as a customer. The cost of JFBConnect is $59.00 www.sourcecoast.com/index.php?option=com...fbconnect&view=level

Would you be happy if I refund you $59 then you can purchase JFBConnect separately and stay as a JomSocial customer, I certainly don't want you in a situation where you have been refunded JomSocial and won't be able to get support or updates. You purchased it for a reason so let's get you started on the great site you are obviously about to install and use it on.

I hope this will be ok for you. Please let me know and i can arrange for it to be processed.

That is a very good solution for me :)