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Upgraded account but no Licence

10 years 5 months ago
Licenses:
JomSocial Active Socialize Expired

Hi I upgraded my account this morning and don't have a link to download. I have tried to upgrade through iJoomla Installer on my site and get an error message saying "This license is invalid. Please contact us for more information!" Can you please help..Peter

10 years 5 months ago
Licenses:

Hi, Peter.

It seems that your subscription has expired.
You can't access Support Forum or download upgrades without valid subscription.
Please, renew it here: www.jomsocial.com/component/digistore/licenses

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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