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licence duration

9 years 2 months ago
Licenses:
JomSocial Active GURU Active Socialize Expired

Hi we buy now one bundle licence Jomsocial and GURU for 1 year
The support licence for Guru is correct: 365 day
but the Jomsocial support icence is only 181 days.

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9 years 2 months ago
Licenses:

HI.

I assign Billing Department staff to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Brokerad,

Yes, that's correct. All new JomSocial Standard/PRO licenses are valid for 6 months. 12 months licenses are able on renewals only.

Best regards,

Moderators: Piotr Garasiński
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