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This license is invalid. Please contact us for more information!

8 years 3 months ago
Licenses:
JomSocial Expired

I attempted to update my Jomsocial professional from 4.1.4 to 4.1.6 via iJoomla installer but got the error message;

This license is invalid. Please contact us for more information!

My Jomsocial Pro license does not expire for another 69 days, please can this be addressed?
Many thanks.

The following user(s) said Thank You: John
8 years 3 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Michael,

Please you update your iJoomla installer first and use this package www.dropbox.com/s/036bme2by73cdkn/com_ij...-01-2016%5D.zip?dl=0

If this issue still happens please let me know, and provide me the backend information, send it to my Inbox.

thank you

8 years 3 months ago
Licenses:
JomSocial Expired

Your iJoomla installer uploaded and installed successfully but it has still failed to update Jomsocial. I now get the following two error messages;

Warning
Error connecting to the server: SSL connect error

Error
Invalid URL

Unable to find install package


I have sent you my Admin login information as requested. Many thanks.

8 years 3 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Mike,

I see, we have some issue on some SSL configuration server, but I already helped to upgrade jomsocial with jomsocial package directly.

thank you

8 years 3 months ago
Licenses:
JomSocial Expired

Thank you Dimas. Am I likely to run into this problem again with iJoomla installer and future Jomsocial upgrades?

8 years 3 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

i think your server is using old SSL version, because we have some issue on the old SSL server. I suggest you contact your sys-admin for this.

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