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This transaction couldn't be completed.

9 years 6 months ago
Licenses:
JomSocial Expired

Hi,
I cannot complete the payment:
This transaction couldn't be completed. Please redirect your customer to PayPal.
Could you help me?
Best regards
Gergely

9 years 6 months ago
Licenses:

Hi, Gergely.

I assign Billing Department staff to this thread.
Unfortunately:

Our Sales and Billing department is available from Monday - Friday, 00:00 - 14:00 (UTC). Sales & Billing response may be delayed during weekends.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 6 months ago
  • Ricardo's Avatar
  • Ricardo
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Hi Gergely,

I couldn't replicate this issue. Could you give me the steps to do it?

Also, send me the list of products you want to buy and I'll send you a money request to your Paypal account.

Thanks,

9 years 6 months ago
Licenses:
JomSocial Expired

Hi,
Thank you!
I already managed to buy it. But I still have a question, how to remove avatar from the steps of the registration.
Could you help me, please.
Best regards
Gergely

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