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Why i dont have License key in my zip

9 years 6 months ago
Licenses:
JomSocial Expired

Hello Support,

we have zip from you but now i can't see that in our active downloads. Please provide me zip.

Further more we found there is no License key. Please provide me same at earliest.

9 years 6 months ago
Licenses:

Hi.

Account that you currently use has no license attached.
Please, login to account that you used to purchase JomSocial.
Then browse here: www.jomsocial.com/component/digistore/licenses and you'll see your license number and be able to download package.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 6 months ago
Licenses:
JomSocial Expired

But i have purchased it before. It also shows me that my package is expired in 2013.

Can i have License which was workable when i purcahsed this component 2 years back.

Attachments:
9 years 6 months ago
Licenses:

Hi.

So you have license key... but license is expired.
License number is needed only to get access to upgrades and support.
If it's expired you may still continue using jomSocial on any number of sites.
Just you won't be able to upgrade or ask for support.
If you want to have access to upgrades/downloads - you'll need to renew your license.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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