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Wrong package chosen - Need to upgrade

9 years 6 months ago
Licenses:
JomSocial Expired GURU Expired AdAgency Expired

Hi,

We just purchased the Pro Version thinking it included the Socialise Template ad iSEO, which it does not.

Rather than buy separately, we would like to upgrade to Supercharged which we should have bought in the first place - How can we do this?

Regards,
CommunityUK

9 years 6 months ago
Licenses:

HI.

I assign Billing Department staff to your thread.

Our Sales and Billing department is available from Monday - Friday, 00:00 - 14:00 (UTC). Sales & Billing response may be delayed during weekends.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 6 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

I added the ebook to your account. Also, I sent you an email address with a coupon code to buy iSEO and Socialize to the price of the Supercharged version.

Best regards,

Moderators: Piotr Garasiński
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