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9 years 7 months ago
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JomSocial Expired

The license number is correct and can not be changed
What can I do?

9 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Do you install the jomsocial on the registered domain?

thank you

9 years 7 months ago
Licenses:
JomSocial Expired

course

9 years 7 months ago
Licenses:
JomSocial Expired

The domain is correct.

Attachments:
9 years 7 months ago
Licenses:
JomSocial Expired

I need a solution. We paid the product.

9 years 7 months ago
Licenses:
JomSocial Expired

Hello?

9 years 7 months ago
Licenses:

Hi.

I apologize but:

Our Sales and Billing department is available from Monday - Friday, 00:00 - 14:00 (UTC). Sales & Billing response may be delayed during weekends.


I assign Billing Department staff to your issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 7 months ago
  • Ricardo's Avatar
  • Ricardo
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Hi Francisco,

Everything looks good from here. What I can suggest you is to install the latest iJoomla Installer version and try again. If the problem persists please email me to ricardo at ijoomla dot com quoting this thread and I'll help you to fix the problem.

Anyway, if you need to install this urgently remember that you can install the latest Jomsocial version as any regular Joomla! extension. That means you could go to extension manager and upload JomSocial package.

Best regards,

Moderators: Piotr Garasiński
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