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subscription ending and is not even one year

9 years 9 months ago
  • Jorge's Avatar
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  • Jorge
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JomSocial Active

why is gonna end my subscription if it is not one year?

9 years 9 months ago
  • Jorge's Avatar
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  • Jorge
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and i really want to have the 4.1 can we do something about it? i saw you are helping others in my situation thanks

9 years 9 months ago
Licenses:

Hi, Jorge.

Subscription is for 6 months, not 1 year: prntscr.com/81ij7e
Yes, we're helping saying: you'll need to renew after your subscription expires. All renewals get discount.
Our help is that discount ;) you'll find it here: www.jomsocial.com/component/digistore/licenses

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 9 months ago
  • Jorge's Avatar
    Topic Author
  • Jorge
  • Offline
  • Fresh Boarder
  • Posts: 35
  • Thank you received: 0
Licenses:
JomSocial Active

So how much is for a year then?

9 years 9 months ago
Licenses:

Hi, Jorge.

One year subscription is available only in reneval:

Add 1 Year - $ 179.00
Add 6 Months - $ 99.00

When first JomSocial PRO purchase is $149 fo 6 months. So you save $50 on renewal.

All this information you may find in link I posted previously - in your account.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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