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Upgrade - Price

9 years 9 months ago
  • Jürgen's Avatar
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  • Jürgen
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JomSocial Expired

Hello,

I have renewed my Standard Edition on 02-03-2015 for $ 59.40.
Now a new renewal has to be done.

But... why is it now $ 79 ? Thats 20 USD raise!

Before i do renew I would really like to know why that big increase is necessary for running customers.

Best regards

Jürgen

9 years 9 months ago
Licenses:

Hi, Jürgen.

I assign Billing department staff to your inquiry.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 9 months ago
  • Ricardo's Avatar
  • Ricardo
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Hi Jürgen,

We increased the price of new licenses in march. Since renewal price is a percent of that price it has been increased too. This is the reason today is more expensive to renew a license.

The reasons to increase the price of new products is to keep the premium quality of our products and services.

Thanks for your support.

9 years 9 months ago
  • Jürgen's Avatar
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  • Jürgen
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  • Posts: 15
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Licenses:
JomSocial Expired

Hello,

thank you for your reply.

Then I will think it over if I want to renew. 35 Percent increase is a lot and I can not be sure that you wont increase again in short time.

Because my community is small I will check if I will close it.

Best regards

Juergen

9 years 9 months ago
  • Ricardo's Avatar
  • Ricardo
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Hi Jürgen,

Since 2006 we increased the prices 3 times.

Is not necessary to close your community, if you don't need updates or support you can continue using current version.

Best regards,

Moderators: Piotr Garasiński
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