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Change License from Standard to Pro

9 years 11 months ago
  • Rick's Avatar
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  • Rick
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I just purchased Jomsocial standard (renewed), but I changed my mind after reading more about the Pro and would like to change from the standard to pro version for 6 mos. support. It's the same pricing. Can you please allow me to download the Pro 6 month version?

Thanks,

9 years 11 months ago
  • Paul's Avatar
  • Paul
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Hi Rick,

I will need to get our billing team to deal with this, i have assigned them to the post and they will reply shortly

9 years 11 months ago
  • Ricardo's Avatar
  • Ricardo
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Hi Rick,

You paid $149 to renew Standard version. To renew PRO version you have to pay $179. If you want PRO version you will have to pay the difference to our paypal account This email address is being protected from spambots. You need JavaScript enabled to view it..

If you agree with this let me know and I will send you a money request.

Best regards,

9 years 11 months ago
  • Rick's Avatar
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Yes, please send me the money request so I can get the pro version. Thank You.

9 years 11 months ago
  • Ricardo's Avatar
  • Ricardo
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Hi Rick,

I sent you the money request. As soon as you pay please post here the Paypal transaction ID.

Thanks.

9 years 11 months ago
  • Rick's Avatar
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I paid the payment to get the pro version of jomsocial why is it taking soooooo long for you to hold up your part of the agreement??!
When I log into my account it still only shows the standard version available for download. Please fix this immediately!

I have attached the proof from PayPal that I sent the payment to you on the 18th.

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Please log in or register to see it.

9 years 11 months ago
  • Ricardo's Avatar
  • Ricardo
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It's done. Please check.

Moderators: Piotr Garasiński
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