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Question

9 years 11 months ago
  • Nikolai Revutski's Avatar
    Topic Author
  • Nikolai Revutski
  • Visitor
Licenses:

Hello JomSocial Team!

A month ago I've bought a JomSocial template. And I have a appeal.
Is it possible to close my licence and get money back for JomSocial? I write why.
A project I thought to do is turned to me very difficult. At the same time I don't' have enough IT skill to do and organize this project properly. Ordering of IT Help from the side is very very expensive to me. So my project is stopped forever... and unfortunately I don't need JC anymore.
I saw very good feedbacks about loyalty of your Team and I hope you understand me.

B/Regards, Nikolai.

9 years 11 months ago
Licenses:

Hi, Nikolai.

I reassign your refund request to Billing Department category and assign appropriate staff.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Nikolai
9 years 11 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Nikolai,

What's your username?

Moderators: Piotr Garasiński
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