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My Paid For Packages

10 years 2 weeks ago
  • David Martin's Avatar
    Topic Author
  • David Martin
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Greetings,
I have asked about this on three different occasions now and still have not gotten an not received a answer to my question so I am going to ask one more time and explain things clearly so there is no misunderstanding. I have purchased almost all of your modules now except SEO, which I plan to purchase soon. None the less, I did purchase, JomSocial Pro 3 times now, AdAgency Pro, Publisher Pro and most recently Socialize. So we are very clear, I love all the packages which is why I keep coming back for more.
Unfortunately, I had a problem with my computer and my hard drive, where all these packages were kept, was destroyed and I can't access any of the packages I purchased at full price. Now, I was able to re-download JomSocial Pro, Socialize but that is all I have been able to download. I would like to have these downloads in case I have any further issues with my website again. I have already had to rebuild this site 3 times because my server went down and the hosting company made a mistake fixing it twice, so I know very well that these things can and will happen from time to time.
That being said, all I am asking you for is the downloads that I paid for in full, AdAgency Pro and Publisher Pro. Because I have already paid for these, I just don't see the problem. I have no doubt as good as you guys are, you have these older packages on your server somewhere and can easily make them available to me. To be sure, I am not looking for a newer version than what I paid for in full. I am only asking you to have access to what I have already paid you in full for. Please make these two packages available to me as soon as you can so I can have the security that if anything happens to my site again, I can easily rebuild it if needed. Right now I cannot do that and I don't like it as it makes me worry. As I said, this has already happened to me on 3 occasions, so please, give me only what I have already paid for, AdAgency Pro and Publisher Pro.
I can assure you, I use these packages on my site, www.madd-talent.com and will purchase the upgrades when I can and need to. That however does not change the fact that I paid for this and I am only asking you for the licenses that I have already paid for.


Thanks you,

David Martin

10 years 2 weeks ago
Licenses:

Hi David,

sorry for late respond. I assign this topic to billing support. Maybe they will back to you at Monday. Because already weekend now.

Regards

10 years 2 weeks ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi David,

As I replied on our Help Desk on JomSocial.com you have 2 active licenses: Socialize and JomSocial. And you have access to both of them.

Also you have access to Publisher PRO and Ad Agency PRO on iJoomla.com, not on this site. Please check.

I couldn't find other license from you.

Best regards,

Moderators: Piotr Garasiński
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