I bought jomsocial a week or so ago with the following reference number :6977912688 but it says under my account that I have no active subscriptions and therefore also doesnt let me log a support request. Please can you rectify. Customer ID: 87056

Hi Glen,

I'm sorry but I couldn't find any order associated with your email address or info you posted here. Could you give me more details?

Maybe the email address you used to purchase or the order ID.

Thanks,

Order Information
Merchant: iJoomla, Inc.
Customer ID: 87056
Billing Information
Glen Ansell

Johannesburg, South-Africa 2128
South-Africa
This email address is being protected from spambots. You need JavaScript enabled to view it. Shipping Information
Item Description Qty Taxable Unit Price Item Total
2 JomSocial Pro 1 N US $99.00 US $99.00
UNZIP-FIRST-JomSocial Professional.zip
Total: US $99.00

Visa
Date/Time: 5-Mar-2015 0:37:35 MST
Transaction ID: 6977912688

Hi Glen,

Looks like you have two accounts on our website. The one you're using now doesn't have any license associated to it. Login with glena account to see your product.

Best regards,