Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Our Sales and Billing department is available from Monday - Friday, 00:00 - 14:00 (UTC). Sales & Billing response may be delayed during weekends.

Valid license not recognized

10 years 1 month ago
Licenses:
JomSocial Active

I renewed my license, upgraded the ijoomla installer to prep for an upgrade to Jomsoical 4.0.1. The ijoomla installer shows the correct license key code, and the correct expiration date in March of 2016, but the installer refuses the upgrade with an indication the license is not valid. Please advise.

10 years 1 month ago
Licenses:

Hi Phil,

Billing Department will be open at Monday. Sorry for waiting.

Regards

10 years 1 month ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Phil,

Could you try again?

If the problem persists please email me to ricardo at ijoomla dot com quoting this thread and including backend info.

Thanks,

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW