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You rolled out the newest version just 3 days after my licence expires..

10 years 1 month ago
  • Doug's Avatar
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  • Doug
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JomSocial Expired

I am bummed, The newest version released just 3 days after my license expired. I did not even get to use Jom Social like i wanted, went in a different direction, but now have a site where it would be nice.. and chance of letting me upgrade before i spend another $149 to see if this will work for my needs??

10 years 1 month ago
Licenses:

Hi, Doug.

I'm really sorry, Doug... I can't do anything about it. It's how it works: you bought subscription for 6 months. After it ends - all access to support and new versions/upgrades is suspended. Now only thing you could do is to renew subscription.

You may talk with Paul Smith as he's a Support Manager.
Maybe he could do something for you... please, writhe him a PM in Community.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 1 month ago
  • Doug's Avatar
    Topic Author
  • Doug
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Expired

I would, but Paul Smith can not be found. please use e-mail address.. If you can send him a note and ask him to message me I would appreciate it.
Thanks
Doug

10 years 1 month ago
Licenses:

Hi, Doug.

Here he is: www.jomsocial.com/community/pauls/profile

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Doug
Moderators: Piotr Garasiński
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