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could not update prior to price increase

9 years 2 months ago
  • Alice's Avatar
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  • Alice
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I could not update my license prior to the price increase because it would not accept my credit card details I ran out of time and patience to deal with it. Now that the price has gone up and the Australian dollar is so low it will cost me over $100 to update that is if it will accept my credit card details. I can't afford that so could I please get it at the pre price rise price?

9 years 2 months ago
Licenses:

Hi, Alice.

I assign Paul Smith, Support Manager, to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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