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UPGRADED - LICENCE CODES NOT WORKING

10 years 2 months ago
Licenses:
JomSocial Expired

Hello - I have just upgraded my standard to Pro - but also inadvertently purchased 6 months subscription to standard - can the standard support be refunded?

Also my supported domain is incorrect can I change it now? It needs to be paranormalteam.uk. I am trying to use the upgrade tool and it throws an error - stating that I have no valid licence and domain invalid ... Could you change the support domain and point me in the direction on the licence

10 years 2 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Byron,

Since you upgraded to PRO you will get support for that version.

I updated the domain name supported by the license. Please check.

Best regards,

10 years 2 months ago
Licenses:
JomSocial Expired

Thank you - All working now - Appreciated!

Moderators: Piotr Garasiński
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