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Refund

10 years 3 months ago
  • Joseph 's Avatar
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  • Joseph
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I would like a refund on my professional package purchase. It doesn't work for my project. Thanks

10 years 3 months ago
  • Ricardo's Avatar
  • Ricardo
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Hi Joseph,

Could you let us know why it doesn't work on your project?

According to our refund policy is not possible to ask for a refund if you change your mind: www.jomsocial.com/refund-policy

If you had any problem our programmers will be more than happy to assist you with installation or settings.

Best regards,

10 years 3 months ago
  • Joseph 's Avatar
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  • Joseph
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I didn't change my mind. I tried it for my project and it didn't work for what my website is doing. Your programmers can't help me. It just can't be used for my project. It actually caused a massive delay in my project. Your website states that you have 14 days to request a refund. Please send me a refund ASAP.

10 years 3 months ago
  • Joseph 's Avatar
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  • Joseph
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My programmers are top notch. We got it installed and all but it didn't work for my project. Lacked what I needed so we had to uninstall and it caused a big delay in my project. Please send me a refund ASAP. Thank you.

10 years 3 months ago
  • Joseph 's Avatar
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  • Joseph
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  • Thank you received: 0
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We tried to play with it for a few days and it didn't work for what we need. I gave it a real shot, and it didn't work out. Please issue refund. I rather not have dispute over this purchase. Thank you.

10 years 3 months ago
  • Joseph 's Avatar
    Topic Author
  • Joseph
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  • Thank you received: 0
Licenses:

I've been waiting nearly 48 hours for my refund. I don't want to do a chargeback for it. Please refund me ASAP.

My programmers been using jomsocial for a Long time for a lot of projects. It didn't work for my project, mainly editing problems, but few others. I could have used a hacked version that I got for free but decided to do the right thing and pay. Now that It didn't work, I expect some respect back in the form of a refund. Thank you

Moderators: Piotr Garasiński
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