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Refund

11 years 9 months ago
Licenses:
JomSocial Active

This is way more complicated than I thought, I am sure that for the right people this works, but way over my head. I am within my 14 days. Seems like a great product, just not for me.

11 years 9 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Tod,

I'm sorry but is not possible to offer a refund if you change your mind.

www.jomsocial.com/refund-policy

If you don't know how to use the component you can access to a free course with video tutorials that you can use as reference:
learn.ijoomla.com/component/guru/guruPro...ns/42-jomsocial-hero

If you need help with something specific let me know and I'll happy to assist you.

Best regards,

11 years 9 months ago
Licenses:
JomSocial Active

Well that's lovely you guys are scam artists, I did not change my mind you misrepresent the ease of use. it says if it does not do what you say you can get a refund if its within two weeks. And I thought you guys had honor, so mislead.

I guess I will spend my free time letting the world know.

11 years 9 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Tod,

We offer a demo site with backend access to allow all our visitors to test the extension before buying it. In your previous message you say it's complicated to use and, as you can read on our refund policy, that argument is not valid to get a refund. Remember that we offer free video tutorials ( learn.ijoomla.com/component/guru/guruPro...ns/42-jomsocial-hero ) and documentation ( documentation.jomsocial.com/ ) that help you to understand how it works.

Also, you bought a package that includes 4 products and we don't offer refunds for packages.

If you need help configuring the extensions you bought, you can contact our support team and they will be more than happy to assist you.

Best regards,

Moderators: Piotr Garasiński
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