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How do I change my domain for my account

10 years 4 months ago
  • Anders's Avatar
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  • Anders
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JomSocial Active

Hello!
I have just uppdated my subscription of JomSocial.
In my account it says I want you to support the domain "traffas.nu".
That domain I do not have any more. It was the domain I had when I first purchased JomSocial from you several years ago.
The domain I want you to support is now "spejset.se", but i cant change this in my account.
I therefor can not post a new thred in your forum.
Can you please help me solve this?

Best regards
Anders Hidman
Sweden

10 years 4 months ago
  • Paul's Avatar
  • Paul
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Hi Anders,

The account that has traffas.nu expired on 03-08-2011 08:20:00 AM and is not renewed. I can see another account that you have renewed with another domain *.org

Each subscription has support for 1 domain during the license period If you want support for the domain on the active license and the domain listed above you would need to renew both licenses.

If you are wanting the supported domain on your active license changed to spejset.se i can do that but then you would not be able to get support for the current .org domain you have listed

Please let me know how you would like to proceed or if i have misunderstood what you want changed

10 years 4 months ago
  • Anders's Avatar
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  • Anders
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  • Posts: 134
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Licenses:
JomSocial Active

Hello Paul!
Thank you for your prompt response!

Yes please
I want the supported domain on my active license changed to "spejset.se".

Best regards
Anders Hidman
Sweden

10 years 4 months ago
  • Paul's Avatar
  • Paul
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Hi Anders,

The change has been made

Have a great day
Paul

10 years 4 months ago
  • Ricardo's Avatar
  • Ricardo
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Hi Anders,

The license #100008311 already have spejset.se as supported domain. Please check.

Best regards,

Moderators: Piotr Garasiński
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