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product bought 2 times in error

10 years 6 months ago
Licenses:
JomSocial Active Socialize Expired

i have just bought jomsocial socialize template 2 times in error. can you please cancel 1 of my orders and refund the money

my order numbers are:

19 Oct 2014 19:46:23 BST
Transaction ID: 6KY32813WY511962E

and

19 Oct 2014 19:48:15 BST
Transaction ID: 93K43816J8225911A

Attachment JomSocial-order18557.pdf not found


Attachment JomSocial-order18557.pdf not found



if i do not hear back from you in 24hours i will contact Paypal to resolve this.

thanks

Mariusz

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10 years 6 months ago
  • Paul's Avatar
  • Paul
  • Visitor
  • Thank you received: 0
Licenses:

Mariusz,

Our billing team will resolve this for you and will contact you shortly. Billing is Monday to Friday and due to timezone differences they have not started their shift yet but there will be now problems.

Have a great day

10 years 6 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi mariusz,

Refund processed. Please check.

Best regards,

Moderators: Piotr Garasiński
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