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I paid for $148 upgrade from demo $1 still can't access site.

10 years 7 months ago
Licenses:
JomSocial Expired

I installed the demo for 30 days in 8/2012. It expired in 8/2012 and I paid for the full upgrade. Order ID: JOMS120919-7657-32116B
JomSocial Professional Edition - $1 Trial
I selected to upgrade and I installed the Jomsocial version which was supposed to be a 1 time fee. I paid $148.
://sites.fastspring.com/jomsocial/order/s/JOMS120819-4619-72184S

My jomsocial has been inactive. Please send new installation.

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10 years 7 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Valori,

Your extension expired in 2013. If you want to renew it please do it from this page:
www.jomsocial.com/component/digistore/licenses

Remember that you can chose between 6 or 12 month plans.

If you have more questions regarding this let me know.

Best regards,

10 years 7 months ago
Licenses:
JomSocial Expired

I thought that the price $148 would be lifetime install. Do you mean that it is $148 every 6 months to have to have Jomsocial? I thought I would have unlimited. Usage license will never expire?

The add states
If I buy JomSocial now, will I be able to download new updates as they become available in the future?

Upgrades will be free for for the duration of your subscription, this includes all major and minor releases. You can extend the download and support access with additional fee. Usage license however, will never expire.

Keep in mind that we do not guarantee any minor/major update within the duration of your subscription as development schedule is independent from your purchase date

10 years 7 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Valori,

I'm sorry about the misunderstanding but we never sold lifetime licenses. If you renew now you will pay up to 50% OFF of the original price and you can do it from here:
www.jomsocial.com/component/digistore/licenses

There are two options available: 6 or 12 months.

In both cases you will get free updates and support during the subscription period.

If you have more questions regarding this let me know.

Best regards,

Moderators: Piotr Garasiński
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