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Request refund

10 years 7 months ago
Licenses:
JomSocial Expired

Dear Sir/Madam,

After I try JomSocial, I find that has no blogger function. I would like to apply refund.

Thanks and Best regards,
Steve

10 years 7 months ago
  • Paul's Avatar
  • Paul
  • Visitor
  • Thank you received: 0
Licenses:

Hi Steve,

Our billing department will contact you on Monday

10 years 7 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Steve,

According to our refund policy we can process a refund if one of the feature described in the product doesn't work well and we can't help you to fix it. It isn't the case since we never offered a blogger tool.

www.jomsocial.com/refund-policy

If you have more questions regarding this let us know.

Best regards,

10 years 7 months ago
Licenses:
JomSocial Expired

Dear Ricardo,

There are some problem:

1. There is not fully chinese translation and i tried to override such as "Super User link a video. " ;
Super User change "group" avatar to chinese, then i click the "chinese translated group name" or "chinese translated video name" , it has no response. And other chinese override words also has the same problem.

2. The video is not open in the current page, it is open by new window.

3. The original layout is 2 column, i want to change to 3 column layout but cannot.

Thanks and Best regards,
Steve

10 years 7 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Steve,

1. If you have a problem with translation you can post it on our support forums and our programmers will be more than happy to assist you.

2. What video are you trying to open? Could you give us more details about it?

3. It's a customization. Our refund policy doesn't cover any kind of custom development.

Best regards,

Moderators: Piotr Garasiński
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