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Download the component again

10 years 8 months ago
Licenses:

Hello,
My developer purchased Jomsocial for my website zazaru.com. Site has been attacked by viruses and was supposed to undertake some renovation. However, my developer disappeared and I have no access to the component. Can it be provided again for me please, I will start rebuilding the site from scratch myself.
Thank you
Jenia

10 years 8 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

Hi Jenia,

You need renew / buy again the subscription, because your subscription already expired and you cant download the component anymore.

thank you

10 years 8 months ago
Licenses:

Thank you for your answer, for how long the subscription was supposed to be? I thought it was a life time subscription.

10 years 8 months ago
  • Dimas Tekad Santosa's Avatar
  • Dimas Tekad Santosa
  • Visitor
  • Thank you received: 0
Licenses:

No, our contract for each 6 months, but if you keep the downloaded package, you can use the package installed for a life time, but no support from us..

10 years 8 months ago
Licenses:

Thank you and much much is this 6 month subscription?

10 years 8 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi zazaru,

I couldn't find any license associated to your domain name. If you have more details to find your license let me know. If you don't, you can purchase a new license from this page: jomsocial.com/pricing

Best regards,

Moderators: Piotr Garasiński
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