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Purchased full license instead of renewal...

10 years 9 months ago
Licenses:
JomSocial Expired

Hello, I didn't see the button to purchase the renewal but rather a new license for $99. Can I please be refunded and I'll purchase the renewal. Thanks.

10 years 9 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Cesar,

What's the payment transaction ID?

10 years 9 months ago
Licenses:
JomSocial Expired

Transaction ID 2WF31963LL1840256

Thank you

Cesar

10 years 9 months ago
Licenses:
JomSocial Expired

Hello were you able to take care of it?

10 years 9 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Cesar,

We can't process a refund since you started a dispute on Paypal because of that. Please close the dispute and we will process the partial refund.

Best regards,

10 years 9 months ago
Licenses:
JomSocial Expired

Hello, I have cancelled the dispute. Please confirm the refund. Thank you

The following user(s) said Thank You: Ricardo
10 years 9 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Cesar,

It's done. Thanks,

Moderators: Piotr Garasiński
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