Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Our Sales and Billing department is available from Monday - Friday, 00:00 - 14:00 (UTC). Sales & Billing response may be delayed during weekends.

Regarding Extension

10 years 9 months ago
  • Sajid's Avatar
    Topic Author
  • Sajid
  • Offline
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
Licenses:

I am using old version of Joomsocial Extension with Joomla 1.7 Version. How can i update it ? Also on my joomla backend showing "Joomsocial Not Connected".

10 years 9 months ago
  • Paul's Avatar
  • Paul
  • Visitor
  • Thank you received: 0
Licenses:

Hi Sajid,

You would need to purchase a subscription of jomsocial to be able to access the new versions and help wiki to follow the steps to upgrade, Upgrading from Joomla 1.7 and jomsocial is not a simple process as that is a very old version

www.jomsocial.com/pricing

10 years 9 months ago
  • Sajid's Avatar
    Topic Author
  • Sajid
  • Offline
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
Licenses:

Hi Paul

You mean to say first i need to upgrade Joomla new version then Joomsocial. If there any effect if i upgrade joomsocial. We have 400+ register users.

10 years 9 months ago
  • Sajid's Avatar
    Topic Author
  • Sajid
  • Offline
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
Licenses:

Please reply my last post.

10 years 9 months ago
  • Paul's Avatar
  • Paul
  • Visitor
  • Thank you received: 0
Licenses:

Hi Sajid,

I am sorry for the slow reply i did not see your reply in my list. Jomsocial 3.2.1 will not work on Joomla 1.7 so yes you would need to upgrade joomla and Jomsocial at the same time or move up to Joomla 2.5 and jomsocial 2.8.4 and from that point you can then use our installer to do a staged upgrade

10 years 9 months ago
  • Sajid's Avatar
    Topic Author
  • Sajid
  • Offline
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
Licenses:

I need to update my joomla latest version not joomla2.5. I think nowdays joomla3.2.3 is available. Which Jomsocial version support joomla latest version? I have joomla old template. Can you tell how to upgrade jomsocial & joomla template same time. There is already 400+ users registered. Is there effect on user ?

10 years 9 months ago
  • Sajid's Avatar
    Topic Author
  • Sajid
  • Offline
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
Licenses:

Hi Paul,

Please reply me , I go through the Pricing list of jomsocial. Can you please suggest me better way how to do whole process.

10 years 9 months ago
  • Paul's Avatar
  • Paul
  • Visitor
  • Thank you received: 0
Licenses:

Hi Sajid,

here is the process you need to do to upgrade Jomsocial

Tier Update
To properly update your JomSocial installation from older version, you MUST make a tier upgrade.
This simply means you need to make a step by step update from one version to another, gradually increasing by the time of release.
It is needed to ensure the proper database update of JomSocial-related tables.

For this example, we will asume that an individual has installed JomSocial 1.0.128 on Joomla! 1.5
All versions of JomSocial up to 2.6 can be installed on this version of Joomla and, really, this is the preferred version of Joomla you should be using if your site is running JomSocial versions over 2.6 or bellow
You can see the entire compatibility sheet here
JomSocial 1.0.128 is one of our first really stable releases published at the end of 2008, so this tutorial will cover all the possible scenarios of the update.

Update Progress
For this practice, our test site is running Joomla 1.5 and this wont change till we reach JomSocial version 2.6. We have JomSocial 1.0.128 installed
First, we need to download JomSocial version 1.1.145 and uninstall version 1.0.128. Once older version is uninstalled we can proceed installing the newer one.
Install the version 1.1.145 and go download version 1.2.206
Uninstall version 1.1.145 and install version 1.2.206. Go download version 1.5.248
Uninstall version 1.2.206 and install version 1.5.248. Go download version 1.6.290.
Uninstall version 1.5.248 and install version 1.6.290.
This is the moment when JomSocial version naming convention slightly change. With release of JomSocial 1.8, we switched to GPL and start following the kernel version numbering where odd version number stand for alpha/beta/RC release, while even number stands for stable release. Therefore, JomSocial 1.7 was beta version of 1.8. JomSocial 1.9 was beta version of 2.0. JomSocial 2.9 will be beta version of JomSocial 3.0 and so on..
You however, do not have to install these beta versions in the tier upgrade process.
We are currently at JomSocial 1.6.290 and we can proceed with download of version 1.8.11
Uninstall version 1.6.290 and install version 1.8.11. Go download version 2.0.6.
Uninstall version 1.8.11 and install version 2.0.6. Go download version 2.2.5.
Uninstall version 2.0.6 and install version 2.2.5. Go download version 2.4.3.
Uninstall version 2.2.5 and install version 2.4.3. Go download version 2.6.3.
Uninstall version 2.4.3 and install version 2.6.3.
This is the moment where we must stop because Joomla 1.5 migration to Joomla 2.5 is required in order to install next versions of JomSocial.

If Joomla migration went well, at this point of time you should have clean Joomla 2.5 installation with database transferred but no extensions installed.
Now install again JomSocial 2.6.3 just to make sure post-migration process went fine and your community is there
Once that is done, you can download the IJoomla Installer and continue doing the tier upgrade much more easier.

10 years 9 months ago
  • Sajid's Avatar
    Topic Author
  • Sajid
  • Offline
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
Licenses:

Thanks Paul.
I need one confusion. Please clear it.
I have joomla 1.7 template where i used jomsocial extension. Now all this template , jomsocial all are outdated.
I have plan to re-purchase template latest version & also purchase jomsocial professional subscription. Now in my older version 400+ register jomsocial user & their activity relate to their profile.

Now Can you tell me if i re-purchase the template & jomsocial Is it possible to fetch their 400+ register users & their jomsocial activity ?

10 years 9 months ago
  • Paul's Avatar
  • Paul
  • Visitor
  • Thank you received: 0
Licenses:

Hi Sajid,

if you follow the stages where they apply to you then all data will remain and still work in the latest version of jomsocial.

on Joomla 1.7 you would upgrade jomsocial to 2.6.3 using the steps shown
then you would upgrade Joomla to 2.5 and your templates / extensions
then on Joomla 2.5 you can continue with the tiered upgrade

I would like to point out that this is not a simple process and i would recommend you hire a developer if you aren't one yourself. we cannot assist you by doing the upgrade for you and as you are moving up joomla versions there are a lot of things that may happen during this process

10 years 9 months ago
  • Sajid's Avatar
    Topic Author
  • Sajid
  • Offline
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
Licenses:

Hi Paul,
I understood your points. But the issue is our joomla backend hacked by some one. But Please make me clear one point , if i re-purchase the template & jomsocial Is it possible to fetch their 400+ register users & their jomsocial activity ?
Did your provide the developer. If yes what's the cost ?

10 years 9 months ago
  • Sajid's Avatar
    Topic Author
  • Sajid
  • Offline
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
Licenses:

Hi Paul,

Can you please reply my last post.

10 years 8 months ago
  • Paul's Avatar
  • Paul
  • Visitor
  • Thank you received: 0
Licenses:

Sajid,

What ever data is in your database will remain in your database upgrading. Jomsocial will not remove data in your database. This data will work on the updated versions as long as you follow the procedure to update. We do not offer development services.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW