Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Our Sales and Billing department is available from Monday - Friday, 00:00 - 14:00 (UTC). Sales & Billing response may be delayed during weekends.

how to change support domain

10 years 10 months ago
  • alfredo's Avatar
    Topic Author
  • alfredo
  • Offline
  • Junior Boarder
  • Posts: 278
  • Thank you received: 4
Licenses:
JomSocial Expired Socialize Expired

hi, can i do that?

10 years 10 months ago
  • Paul's Avatar
  • Paul
  • Visitor
  • Thank you received: 0
Licenses:

Hi Alfrdo,

Jomsocial subscriptionsares support for one domain it cannot be changed during the support period, If you have made a typo or entered a test server for your site please let me know and i can make the change, Once the change is made then it cannot be changed during the subscription period..

10 years 10 months ago
  • alfredo's Avatar
    Topic Author
  • alfredo
  • Offline
  • Junior Boarder
  • Posts: 278
  • Thank you received: 4
Licenses:
JomSocial Expired Socialize Expired

www.jomsocial.com/forum/billing-issues/1...tting-support-domain

with that answer i understood i can change the support domain.
anyway i sent you in pvt the correct domain, as you can see i didnt receve support in the current domain, since isnt in jomsocial :)

10 years 10 months ago
  • Paul's Avatar
  • Paul
  • Visitor
  • Thank you received: 0
Licenses:

Hi Alfredo,

My reply in the other post is 100% correct and i am sorry i didn't remember that post. If you are new setting up our product and once you do then move it to a live domain there is no issue at all to change it.

I have made the changes for you already

Sorry for the confusion

Have a great day

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW