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Just bought JomSocial

9 years 10 months ago

#88027

Topic Author
Gisli
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Fresh Boarder
Posts: 5
Thank you received: 0

Licenses:

JomSocial Expired

After I bought JomSocial I got an email about free learning with the promocode. I logon to the site learn.ijoomla.com/component/guru/guruPro...ensions/42-jomsocial , click on buy now and put the promocode and click on recalculate and I get the number one, nothing else. I also try just to click on buy and it does not work, get the number one, as you can see in the screenshot.

Could you please fix this so I can start learning JomSocial.

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9 years 10 months ago

#88076

Topic Author
Gisli
Offline
Fresh Boarder
Posts: 5
Thank you received: 0

Licenses:

JomSocial Expired

Anyone going to respond ?

9 years 10 months ago

#88085

Ricardo
Visitor
Thank you received: 0

Licenses:

Hi Gisli,

What's your username on that site?

I tested the site several times and I couldn't replicate the issue you reported. I will check your account to see if maybe there is something wrong with it.

Thanks for your patience.

Best regards,

9 years 10 months ago

#88101

Topic Author
Gisli
Offline
Fresh Boarder
Posts: 5
Thank you received: 0

Licenses:

JomSocial Expired

gisli

9 years 10 months ago

#88151

Eric
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Moderator
Posts: 3322
Thank you received: 632

Licenses:

JomSocial Active GURU Expired Publisher Expired AdAgency Expired Socialize Expired

Hi,

Just one more quick question, which promo code were you using?

Thank you!

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements: bit.ly/WyZyrL
- Make sure to setup JomSocial Cron Job: bit.ly/10OzfPN
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

9 years 10 months ago

#88162

Topic Author
Gisli
Offline
Fresh Boarder
Posts: 5
Thank you received: 0

Licenses:

JomSocial Expired

I found out that the promo code that was sent with the email was not correct, someone cron user gave me the correct one, I can now learn hopefully. I really need deep dive learning into JomSocial, especially themeing.

Here is the email that I got when I bought JomSocial

JomSocial Video Course & JomSocial Hero Certificate

We've create a great video course with 50 super short videos for JomSocial 3.2. For you as an active license holder it's totally FREE of charge! For anyone else it's $39.99 for a 6-month access. Just go to: learn.ijoomla.com/guruPrograms/5-ijoomla...ensions/42-jomsocial register and use the following promo code to get 100% discount: learnjomsocial

9 years 10 months ago

#88165

Eric
Offline
Moderator
Posts: 3322
Thank you received: 632

Licenses:

JomSocial Active GURU Expired Publisher Expired AdAgency Expired Socialize Expired

Hi,

I've fixed that and this promo code works now. Please try and let us know!

Kindest regards!

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements: bit.ly/WyZyrL
- Make sure to setup JomSocial Cron Job: bit.ly/10OzfPN
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

Moderators: Piotr Garasiński

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