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Domain support

10 years 11 months ago
Licenses:
JomSocial Expired

I want to try to upgrade Jomsocial with iJoomla Installer on my site that I copied to another domain: rijk.studentora.nl.
Can you change for some time my support domain studentora.nl to rijk.studentora.nl?
When I change I got message 0 domain changes left Install Domains.

10 years 11 months ago
  • Chris's Avatar
  • Chris
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hi Oleg.

It seems you already used all domain changes for your account, I'll ask our billing specialist Ricardo for some guidence in this thread

10 years 11 months ago
  • Ricardo's Avatar
  • Ricardo
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Hi Oleg,

Try to renew now and let me know if you can't install the extension.

Best regards

10 years 11 months ago
Licenses:
JomSocial Expired

Hello. When I press Upgrade button in iJoomla installer I get message "This license is invalid. Please contact us for more information!" (licence number that I entered is 100013450

10 years 11 months ago
  • Ricardo's Avatar
  • Ricardo
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Hi Oleg,

You shouldn't have any problem installing the extension in this subdomain: rijk. But if you have, please open a thread on this forums and grant us J! backend access and we will investigate the issue.
www.jomsocial.com/forum/installation

Also, remember that you could download the package and install the zip file just in case you need it working urgently.

If you open that thread let me know.

Best regards,

10 years 11 months ago
Licenses:
JomSocial Expired

I have just tried to upgrade on domain studentora.nl. It doesn't working as well.

10 years 11 months ago
  • Ricardo's Avatar
  • Ricardo
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Hi Oleg,

Please submit a new thread here:
www.jomsocial.com/forum/installation

Let me know the URL and I will help you to fix that.

Best regards,

10 years 11 months ago
Licenses:
JomSocial Expired
10 years 11 months ago
  • Ricardo's Avatar
  • Ricardo
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Licenses:

Hi Oleg,

Michal helped to install the extension. We will investigate the issue you reported with the installer.

Thanks for your patience.

Best regards,

Moderators: Piotr Garasiński
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