Hi,

I just renewed my license, and my "Install Domains" field is empty.

I'm trying to update it with my domain (same as "Support Domain"), but there's no way to submit it.

Without anything in the "Install Domains" field, the "Download JomSocial" button is greyed out, and I can't download the software.

You must enter support domain and install domain(s) before you can download

Also, clarification on what "Install Domains" is, is requested. I take it I can install JomSocial on multiple sites, but I can only receive support on one?

Thanks,

Ricky Leone

*Also, how do I download the e-book (advertised in the renewal e-mail)?

Hi there.

I'll pass this question to our billing specialist Ricardo, and I'm sure he'll reply as soon it's possible.

Hi Chris,

So I checked again, and I did see the "Update" button this time (and used the opportunity to submit my website under the "install domains" form), however, the update button is gone again, so this might be an issue later on if I choose to install Jomsocial on another site.

Also wondering about the e-book advertised in the renewal e-mail. Can you e-mail me the PDF?

Thanks,

Ricky Leone

Hi Ricky,

Sorry about the inconvenience. Our programmers are working on the store to fix the problem you reported. Also, I just added the missing ebook license. Please check.

Best regards,